Terms and Conditions

Check In / Check Out Time

- All apartments, Check in from 3pm, Check Out before midday
  Late check outs available were possible if no guests are checking in to your apartment.

Price Includes

Apartment, Kitchen, Linen & Towels, DVD, TV, Cleaning, Tax and Services


Price Excludes

Laundry services (Charges May Apply).







Cancellation Policy
From                                       To                                         Cancellation Fee
Cancellations or changes made within 3 days of the check in date are subject to a 1 night room and tax penalty. Cancellations or changes made within 2 days of the check in date are subject to 10% penalty.


Payment Policy
When                                     Type                                          Amount         By
At Reservation                         Confirm booking                          10%             Credit Card
At Check-In       Balance of Account      90%            Cash or Credit card


Reservation, Modification and Cancellation Request
Once the reservation is confirmed and the down payment is received, a voucher will be issued. This voucher must be printed and given to us on check-in.

Once the reservation is confirmed, any modification or cancellation request must be made through
NewYorkEscape.com by phone (+1 305 7286261 ), by email or by online form but is subject to the above calcellation policy.

We confirm your booking and send full directions by e-mail after booking is confirmed.
Any questions regarding your reservation can be send to us via e-mail or you can phone  us if you have an urgent question.


Liability & Contract

Once the reservation is confirmed, any modification or cancellation request must be made by phone (+1 305 7286261), by email, by fax (+1 347 287 6978) or by online form. Links to these forms will always be clearly marked in the e-mailed confirmation voucher. Modification or Cancellation requests will only be considered valid if made using this method.

Once the reservation is confirmed and the down payment is received, a voucher will be issued. This voucher must be printed and shown to the accommodation provider. If the voucher will not be shown to the accommodation provider, the accommodation provider reserves the right to vary prices & conditions applied in the voucher.

Further conditions.

Minimum check in age is 18.

Maximum guests per room/unit/apartment is 4.

Credit Card is charged a booking deposit of 10% of the total booking..

No price or reservation is guaranteed until we confirm your reservation by e-mail.

Cancellations or changes made within 3 days of the check in date are subject to a 1 night room and tax penalty.

Cancellations or changes made within 2 days of the check in date are subject to 10% penalty.

Cancellations made with 24 hours of check in date are subject to 50% of total amount

Check in time is 3:00pm, Check out time is 12:00pm.



RESERVATIONS
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Toll Free USA/Canada
1-800-216-7295
Toll Free from UK
0-800-8830-421
)
International
+1-305-728-6261
(
New York Office
+1-347-287-6978
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